Your Business Faces Risks You Can't See…Until It's too late.
These aren't IT problems. They are business catastrophes that threaten your revenue, reputation, and future.
A data breach. A compliance violation. Unexpected downtime.
ISM protects Montana businesses from the risks that keep owners awake at night.
I took in a Mac a few years ago with a crashed hard drive and ISM not only replaced the hard drive, rescued 7000 of my photos and got me set up on an external hard drive for backup - and their price was super reasonable.
2022-25
Best of Montana
99.2%
Client satisfaction
11. 1 Y
Online support
The True Cost of Unmanaged Risk Is Far Greater Than You Think
These aren't IT problems. They are business catastrophes that threaten your revenue, reputation, and future.
Revenue Loss from Unplanned Downtime
Problem: When your systems go down, your business stops. Every minute of downtime costs you revenue, damages client relationships, and erodes competitive advantage.
Pain: Aging infrastructure → System failures → Extended downtime → Lost revenue & client trust → Competitive disadvantage → Damaged reputation
Cost: A single hour of downtime can cost a healthcare practice thousands in missed appointments, a law firm thousand in lost billable hours, and a manufacturer thousand in halted production.
Revenue Loss from Unplanned Downtime
Problem: When your systems go down, your business stops. Every minute of downtime costs you revenue, damages client relationships, and erodes competitive advantage.
Pain: Aging infrastructure → System failures → Extended downtime → Lost revenue & client trust → Competitive disadvantage → Damaged reputation
Cost: A single hour of downtime can cost a healthcare practice thousands in missed appointments, a law firm thousand in lost billable hours, and a manufacturer thousand in halted production.
Revenue Loss from Unplanned Downtime
Problem: When your systems go down, your business stops. Every minute of downtime costs you revenue, damages client relationships, and erodes competitive advantage.
Pain: Aging infrastructure → System failures → Extended downtime → Lost revenue & client trust → Competitive disadvantage → Damaged reputation
Cost: A single hour of downtime can cost a healthcare practice thousands in missed appointments, a law firm thousand in lost billable hours, and a manufacturer thousand in halted production.
Stop Managing Risk Reactively. Start Protecting Your Business Strategically.
Proactive risk management that protects revenue, ensures compliance, and keeps the business running.
ISM is Montana's premier risk management partner. For 30 years, we've helped Montana businesses protect their revenue, navigate compliance requirements, and build resilience against the threats that matter most.
“We don't sell IT support, we sell protection.”
Proactive Managed IT Services
Stop reacting to IT failures.
Our 24/7 monitoring and proactive management prevent problems before they impact your business. We manage your entire IT infrastructure, from network monitoring to security to compliance, so you can focus on growing your business.
Key Benefits:
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24/7 monitoring prevents problems before they happen
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Guaranteed 9-minute 40-second average response time
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Predictable, flat-rate pricing with no surprises
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Enterprise-grade security and compliance built in
Advanced Cybersecurity & Threat Response
Your business needs more than firewalls and antivirus.
Our 24/7 Security Operations Center (SOC) provides advanced threat hunting, detection, and response to neutralize threats before they impact your business. We combine automated threat detection with human expertise to protect what matters most.
Key Benefits:
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24/7 Security Operations Center (SOC) monitoring
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Advanced threat detection and response
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Ransomware and phishing protection
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Compliance-ready security controls
Compliance & Risk Management
Compliance isn't a checkbox. It's a foundation for business security.
Whether you need HIPAA, CMMC, or financial compliance, we provide the documented controls, regular assessments, and audit support to ensure your business meets regulatory requirements and protects sensitive data.
Key Benefits:
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HIPAA, CMMC, PCI and financial compliance expertise
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Documented controls and audit-ready documentation
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Regular compliance assessments and gap analysis
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Audit support and regulatory liaison
Business Continuity & Disaster Recovery
Downtime isn't just an IT problem. It is a business catastrophe.
Our comprehensive business continuity planning ensures your critical systems are backed up, your data is protected, and your business can recover quickly from any disruption.
Key Benefits:
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Comprehensive backup and disaster recovery
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Recovery time objectives (RTO) measured in minutes
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Regular testing and validation
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Business continuity planning and documentation
Business VoIP & Unified Communications
Modern communication shouldn't be complicated or expensive.
Our enterprise-grade VoIP solutions provide crystal-clear voice quality, seamless video conferencing, and integrated messaging, all on a single, unified platform. Whether you're in the office, working remotely, or on the road, your team stays connected.
Key Benefits:
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Crystal-clear voice quality with enterprise-grade reliability
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Seamless video conferencing and screen sharing
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Integrated messaging and collaboration tools
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Significant cost savings vs. traditional phone systems
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24/7 support included
Secure Cloud Infrastructure & Business Resilience
Cloud infrastructure is the foundation of modern business resilience.
Our secure, redundant cloud solutions provide automatic backups, disaster recovery, and geographic redundancy to ensure your business stays online even during outages or emergencies. Your team works from anywhere, your data is protected, and your business is resilient.
Key Benefits:
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Geographic redundancy for business continuity
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Automatic backups and disaster recovery
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Secure access from anywhere
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Enterprise-grade encryption and compliance
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Scalable infrastructure for growth
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24/7 monitoring and support
Proactive risk management that protects revenue, ensures compliance, and keeps the business running.
ISM is Montana's premier risk management partner. For 30 years, we've helped Montana businesses protect their revenue, navigate compliance requirements, and build resilience against the threats that matter most.
“We don't sell IT support, we sell protection.”
Industry Challenge:
Patient data breaches can result in HIPAA violations, regulatory fines, and permanent loss of patient trust. Downtime in clinical systems directly impacts patient care and revenue.
ISM Solution:
We provide HIPAA-compliant infrastructure with 24/7 monitoring, encrypted data protection, and business continuity planning. Your clinical team has fast, reliable access to patient data, and your sensitive information is protected from threats.
Key Protections:
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HIPAA-compliant infrastructure and controls
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Encrypted patient data protection
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Ransomware and phishing protection
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Business continuity for clinical systems
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Audit-ready documentation
Industry Challenge:
Patient data breaches can result in HIPAA violations, regulatory fines, and permanent loss of patient trust. Downtime in clinical systems directly impacts patient care and revenue.
ISM Solution:
We provide HIPAA-compliant infrastructure with 24/7 monitoring, encrypted data protection, and business continuity planning. Your clinical team has fast, reliable access to patient data, and your sensitive information is protected from threats.
Key Protections:
-
HIPAA-compliant infrastructure and controls
-
Encrypted patient data protection
-
Ransomware and phishing protection
-
Business continuity for clinical systems
-
Audit-ready documentation
Industry Challenge:
Patient data breaches can result in HIPAA violations, regulatory fines, and permanent loss of patient trust. Downtime in clinical systems directly impacts patient care and revenue.
ISM Solution:
We provide HIPAA-compliant infrastructure with 24/7 monitoring, encrypted data protection, and business continuity planning. Your clinical team has fast, reliable access to patient data, and your sensitive information is protected from threats.
Key Protections:
-
HIPAA-compliant infrastructure and controls
-
Encrypted patient data protection
-
Ransomware and phishing protection
-
Business continuity for clinical systems
-
Audit-ready documentation
Industry Challenge:
Patient data breaches can result in HIPAA violations, regulatory fines, and permanent loss of patient trust. Downtime in clinical systems directly impacts patient care and revenue.
ISM Solution:
We provide HIPAA-compliant infrastructure with 24/7 monitoring, encrypted data protection, and business continuity planning. Your clinical team has fast, reliable access to patient data, and your sensitive information is protected from threats.
Key Protections:
-
HIPAA-compliant infrastructure and controls
-
Encrypted patient data protection
-
Ransomware and phishing protection
-
Business continuity for clinical systems
-
Audit-ready documentation
Industry Challenge:
Patient data breaches can result in HIPAA violations, regulatory fines, and permanent loss of patient trust. Downtime in clinical systems directly impacts patient care and revenue.
ISM Solution:
We provide HIPAA-compliant infrastructure with 24/7 monitoring, encrypted data protection, and business continuity planning. Your clinical team has fast, reliable access to patient data, and your sensitive information is protected from threats.
Key Protections:
-
HIPAA-compliant infrastructure and controls
-
Encrypted patient data protection
-
Ransomware and phishing protection
-
Business continuity for clinical systems
-
Audit-ready documentation
From First Conversation to Strategic Risk Management Partnership
Our process is designed to move you from vulnerable to resilient. We start by understanding your specific risks, then build a comprehensive strategy to protect your business.
Step 01
Risk & Resilience Assessment
We start with a conversation, not a pitch. Our Montana-based team assesses your IT, security, compliance, and continuity needs to understand your risks and long-term goals.
You Get: A clear view of your risks, a prioritized action plan, and a practical timeline.
Step 02
Strategic Risk Management Plan
We create a tailored risk management plan for a flat-rate fee, covering monitoring, threat response, compliance, continuity, and strategic guidance.
You Get: A flat-rate strategy that makes your business more secure, resilient, and predictable.
Step 03
Seamless Implementation with Your Montana Team
Our Montana team manages implementation with minimal disruption, deploying tools, security controls, compliance documentation, and 24/7 support.
You Get: A complete risk management foundation, delivered smoothly by a local team you can trust.
Step 04
Proactive Partnership & Direct Access
Once implemented, we become your proactive risk partner, providing direct access to our team, continuous monitoring, regular assessments, and expert guidance to keep your business protected and compliant.
You Get: Peace of mind knowing your business is protected, supported, and proactively managed by a team invested in your success.
Meet Our Team
Our team combines technical expertise with responsive support to keep your business secure and running smoothly. We deliver reliable IT solutions with a personal touch.
Let's start the conversation.
Ready to Transform Your Business from Vulnerable to Resilient?
Your Questions About Risk Management, IT and More…Answered
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Have questions about risk management, cybersecurity, IT, or how ISM can help your business? We've answered some of the most common questions below.
Customer Success Stories
I took in a Mac a few years ago with a crashed hard drive and ISM not only replaced the hard drive, rescued 7000 of my photos and got me set up on an external hard drive for backup - and their price was super reasonable.
Great place to get work done. Knowledgeable staff and A++ customer service. Absolutely a go to for MAC work
Look no further for local, knowledgeable and friendly IT services!
I took in a Mac a few years ago with a crashed hard drive and ISM not only replaced the hard drive, rescued 7000 of my photos and got me set up on an external hard drive for backup - and their price was super reasonable.
Great place to get work done. Knowledgeable staff and A++ customer service. Absolutely a go to for MAC work
Look no further for local, knowledgeable and friendly IT services!
Expert Insights from Mike Marlow, ISM President & Founder
Mike Marlow, President and Founder of ISM, shares practical insights on risk management, compliance, and business continuity. Watch these short videos to learn how to protect your business and leverage technology as a strategic asset.
Your business doesn't have time to wait.
Every day without a strategic risk management partner is another day of exposure.
The question isn't whether you need ISM, it's how soon you can afford to implement the protection your business deserves.
